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Sendoso Features and Benefits
Key features and benefits of Sendoso.com include:
- Limitless Sending Possibilities: A wide range of sending options from modern direct mail, personalized gifts, eGifts, to experiences.
- Seamless Integrations: Compatibility with popular apps like Salesforce, HubSpot, and Marketo for efficient workflow integration.
- Worldwide Fulfillment & Inventory Management: Global distribution capabilities with storage and inventory management.
- Intelligent Analytics & Reporting: Detailed tracking and reporting to measure the impact and ROI of sending campaigns.
- Scalable Across Teams & Budgets: Flexibility to cater to different team sizes and budget requirements.
- Sendoso Experiences: Unique virtual experiences such as wine tastings or yoga classes that recipients can enjoy.
- Meeting Scheduler: Integration with scheduling tools to secure meetings efficiently.
- Gifts from Amazon: Ability to send personalized gifts from Amazon with custom branding and notes.
- Sendoso Choice: Lets recipients choose from a curated bundle of eGifts, enhancing personalization.
- Handwritten Notes: Personal touch with handwritten notes on branded stationery.
- Address Confirmation: Ensures sends reach the intended recipient by confirming addresses before dispatch.
- Sendoso Direct: Access to a network of locally owned vendors for items like cookies, wine, and custom gifts.
- Custom Boxes: Ability to create custom box bundles with branded swag or campaign-themed items.
- Branded Swag: Branding options for a variety of items, stored and sent as needed.
These features aim to create Physical Impressions™ that enhance customer engagement, build relationships, and drive revenue throughout the customer journey. The platform's versatility and integration capabilities make it a comprehensive solution for corporate gifting and outreach programs.
Sendoso Pricing
Sendoso.com offers several pricing plans tailored to different business needs. The plans are categorized as Essential, Plus, Pro, and a fully customizable Enterprise plan. The Essential plan is designed for small businesses to make an impact, while the Plus plan empowers multiple teams with sophisticated features and services. The Pro plan expands global reach with premium fulfillment and comprehensive solutions.
The Essential and Plus plans support U.S.-based sending, whereas the Pro and Enterprise plans are suitable for global organizations looking to send gifts internationally. All plans offer unlimited sending and access to a diverse marketplace of eGifts, virtual experiences, and high-quality items from globally recognized brands.
For shipping and handling, Sendoso introduced a tiered predictable pricing model at the end of 2022, providing transparent rates for easy budgeting with no hidden charges. The handling rates are set based on the number of items, starting at $5.00 for 1-2 items, $7.50 for 3-5 items, and $10.00 for 6-10 items, with an additional $0.85 per item over 10.
Specific pricing details, such as the cost for each plan and additional services, are provided upon contacting Sendoso's sales team or requesting a demo. This allows potential customers to find a corporate gifting plan that fits their business perfectly.
For those interested in starting with Sendoso, the platform fee starts at $20,000 a year, with a user license fee of $29 per month, billed annually. This information gives a general idea of the investment required to utilize Sendoso's services for corporate gifting and engagement strategies.
Payment Method
Sendoso.com offers a variety of payment methods to accommodate the needs of its users. For those interested in using Sendoso's services, the primary method of payment is through a credit card. This applies to both Sendoso's Free Account and Sendoso Express, where users only pay for the eGifts they wish to send. There are no contracts or subscriptions required for these services.
When managing billing and receipts, users can navigate to the Account Balance tab within their Sendoso account. This section provides different views and functionalities, including the ability to update credit card information and download historical receipts. The Available Credits widget shows the amount of money in the account from unused eGifts and undelivered or canceled physical sends, which is automatically applied to future sends. The Amount Spent widget displays the total amount spent by the entire team.
For a detailed breakdown of spending, users can visit the Invoices and Receipts tab, which offers a per-transaction breakdown or a monthly breakdown of the whole team's spending. To obtain a copy of a specific invoice, users are instructed to contact the provided email address for invoices.
Overall, Sendoso provides a straightforward and user-friendly payment system, ensuring that users can easily manage their accounts and sends.
Sendoso FAQs
Sendoso Alternatives
The top 10 alternatives to Sendoso.com, which offer similar services in direct mail automation, promotional product management, and account-based direct mail, are:
- Alyce by Sendoso
- Reachdesk
- Postal.io
- Printfection
- PFL Direct Mail Platform
- Salesforce
- Zoho CRM
- JustBilling
- Torqus POS
- RetailGraph Software
These platforms provide various features such as personalized messaging, CRM & marketing automation integration, and custom batch sizes. They are designed to help businesses in creating moments that matter for prospects, customers, and employees alike, fully integrated and measurable. The alternatives listed offer a range of functionalities that can be integrated into sales and marketing strategies to enhance customer engagement and outreach efforts.
Sendoso Return Policy?
The return policy for Sendoso.com is detailed in their Terms of Service and Support Articles. Customers can request return shipment labels during the initial shipping process by adding special instructions during the Touch set-up process. It's important to reach out to the Support Team after placing an Event Fulfillment Send to notify them. Return labels are intended for items included in the original order and must match the weight and dimensions of the original package. No additional items may be added for return. For international shipments, return labels are currently not available.
In case of event returns or storage, two options are provided:
- Return shipment labels upon request during the initial shipping process.
- Creating a Ship Notice for adding additional inventory to existing products and sending the items back as normal.
For any issues or special orders, contacting the Support Team is advised. It is noted that Sendoso is not responsible for the send once it's in the hands of the carrier, hence no refunds are issued for sends that do not arrive at the recipient's address. The terms also outline that fees charged are not refundable, and account balances expire at the end of the Subscription Term.
For modifications to the subscription, such as adding additional users or upgrading the plan, the incremental cost will be prorated over the remainder of the current Subscription Term.
Customers are responsible for ensuring that the Users maintain the confidentiality of their log-in credentials and comply with the agreement. The pricing model includes a per user license fee, a pre-paid account balance for purchases related to orders, and fees for Professional Services.
For detailed guidance on the return process or any related queries, reaching out to Sendoso's Support Team is the best course of action.
How To Open A Sendoso Account?
To open an account on Sendoso.com, follow these steps:
- Receive an invite to register an account.
- Click the link in the invite to access the Sign-up form.
- Fill out the form with personal details: name, work email, department, and role.
- Create a strong password that includes at least twelve characters, one upper case letter, a number, and a special character such as ‘%!&$’.
- Ensure that the password is typed out manually, as autofill passwords are not recognized.
- After completing the Sign-up form, you will be redirected to the login page.
- Enter your login credentials to access the Sendoso dashboard and start using the service.
For those interested in Sendoso's Free Account, signing up is straightforward:
- Fill out the web form with a valid corporate email address.
- The onboarding team will send credentials and details on how to get started.
Remember, creating a strong password and maintaining the confidentiality of login credentials is crucial for account security. Once the account is set up, you can explore Sendoso's features, including sending gifts, managing billing, and integrating with other services like HubSpot or Salesforce.
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